Privacy Policy
Icon Stadium operates this store and website to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or communicate with us. By using our Services, you acknowledge that you have read and understood this policy.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact details: your name, billing and shipping address, phone number, and email
- Payment information: card numbers, payment confirmations, and transaction details (handled securely by our payment providers)
- Account information: username, password, preferences, and settings
- Transaction information: items you view, add to your cart or wishlist, and your orders, returns, exchanges, or cancellations
- Communications: any information you share when you contact our support team
- Device and usage information: your IP address, browser, device details, and how you navigate our site
How We Collect It
We collect personal information directly from you when you create an account, place an order, or contact us; automatically through cookies and similar technologies when you use our site; and from service providers and partners (such as Shopify, payment processors, and shipping companies) who help us run the store.
How We Use Your Information
- To process your orders, arrange shipping, and handle returns or exchanges
- To create and manage your account and remember your preferences
- To provide customer support and respond to your requests
- To send marketing and promotional emails (you can unsubscribe at any time)
- To detect and prevent fraud and keep our store secure
- To comply with our legal obligations
How We Share Your Information
We may share your personal information with:
- Shopify and other service providers who perform services on our behalf, such as payment processing, fulfillment, shipping, analytics, and customer support
- Marketing and advertising partners, to show you relevant ads and offers (you may opt out where applicable)
- Legal and regulatory authorities, when required by law or to protect our rights
- A successor entity in connection with a merger, acquisition, or similar business transaction
We do not sell your personal information.
Cookies
We use cookies and similar technologies to operate our site, remember your preferences, analyze traffic, and personalize your experience. You can control or disable cookies through your browser settings, though some features may not work properly without them.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Receive a copy of your data or request its transfer
- Opt out of marketing or targeted advertising
- Withdraw consent where we rely on it
If you are in the UK or EU, you may also object to or restrict certain processing, and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below. We will not discriminate against you for doing so.
Data Security and Retention
We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.
International Transfers
Your personal information may be transferred to, stored, and processed in countries other than where you live. Where required, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses to protect your information.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with their information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised version here and update the "Last updated" date above.
Contact
info@icon-stadium.com